Step 1 — Sign in
Sign in to the account you want to delete. This confirms the request is really yours. We only use it to verify you — nothing is deleted until you confirm on the next screen.
What deleting your account removes
Deleted immediately and permanently
- Your account and sign-in credentials.
- All shopping lists, task lists and the items within them.
- All notes, including password-protected notes and note collections.
- Your preferences, display order, favourites and app settings.
- Your display name and profile information.
- Push-notification tokens for every device you signed in on.
- Any list or note you shared with others, along with its comments, reactions and activity history. Collaborators lose access to it.
- Your collaborator entry on lists and notes owned by other people. Their content is not deleted — you are simply removed from it.
- Pending invitations you sent, and pending invitations addressed to you.
- Your family group membership. If you own the family group, the group is disbanded and every member is returned to the free tier.
Retained after deletion
- Feedback you submitted in the app. It is kept because it is not tied to your identity once the account is gone, and it is used to improve the app.
- Subscription and purchase records. If you ever subscribed, records of that are held by Google Play and our subscription provider RevenueCat as payment processors. We do not control those records, and they are retained under those providers' policies and to meet tax, accounting and refund obligations. Deleting your Collabist account does not cancel an active subscription — cancel it in the Google Play Store first.
- Anonymised, non-identifying crash and diagnostic data that cannot be traced back to you.
Using Collabist as a guest?
Guest (anonymous) accounts have no email or password, so there is nothing to sign in with here. All guest data lives on your device only — clear the app's storage or uninstall Collabist and it is gone.
Can't sign in?
If you have lost access to your account, email support@collabist.app from the address on the account and we will process the deletion for you.
The same applies if you have two-factor authentication switched on but can no longer receive email at that address — the verification code is the only self-service route, so write to us instead.